The quickest way to reach us is by email at [email protected]. We read everything and aim to reply within three working days.
What to write to us about
Corrections. If a review is out of date or wrong, tell us which page and what has changed. A link to the operator's current terms helps us confirm it quickly.
Questions about how we work. How a score was reached, why a casino is or is not listed, how our links are funded.
Complaints about this site. If you think something we have published is misleading or unfair, say so and we will look at it properly.
Operators and press. Use the same address. We do not sell ranking positions or sponsored reviews.
What we cannot help with
We are a review site, not a casino. We cannot see your account, release a withdrawal, reset a password or pay out winnings. For any of those, contact the casino's own support team first.
If the casino does not resolve a complaint within eight weeks, or you reach deadlock, a licensed operator must point you to a free independent dispute service. The Gambling Commission's pages for players explain how that works.
If you need to talk to someone about gambling
Please do not wait for a reply from us. The National Gambling Helpline is free and open 24 hours a day on 0808 8020 133.